About Us

We’re My Care Matters Health Services, a home care provider helping seniors, people with disabilities, and those with special needs across Abbotsford and surrounding areas. We deliver both nursing and non-medical support; personal care, companionship, dementia support, palliative care, medication administration, recovery help after hospital stays, and overnight care 24/7. Our staff brings 30 years of combined nursing and home care experience, and we’re available day and night, every single day. We also provide multilingual care so your loved one can communicate with their caregiver in whatever language feels most comfortable.

What Drives Us

Arranging support for a parent or family member is never a simple decision. Families want to know who’s walking into their home, what care looks like day-to-day, and that someone’s there when the unexpected happens. We built our whole approach around addressing those concerns. Our caregivers take time to learn about each person they support; their daily habits, their preferences, and what puts them at ease. We don’t offer generic care packages. We meet with your family, understand what’s really needed, and create a plan built specifically around your loved one. Whether you’re in Clearbrook, Matsqui, Clayburn, or Sumas Mountain, we’re here whenever you need us.

What We Believe

Care built around the person: Every individual is unique. We listen carefully before suggesting anything and design the care plan based on what we learn about your loved one.

Genuine connection: Our caregivers don’t just complete tasks. They form real relationships with the people they help, and that makes a real difference every day.

Keeping families updated: You’ll know what’s happening at every step. We stay in touch consistently and check in regularly so you’re never left in the dark. Learn more about our care team here.

Staff you can rely on: Every caregiver gets screened, reference-checked, and cleared with a criminal record check before entering your home. They also receive ongoing training to ensure standards stay high.

Our Home Care Services

• Personal Care: Assistance with bathing, hair care, dressing, oral hygiene, bathroom help, skincare, and mobility; delivered with patience and respect for your loved one’s dignity
• Companionship: Frequent visits, trips out into the community, brain games, and exercise to keep your loved one socially engaged and mentally active
• Dementia Care: Support based on familiar daily routines at home; help with personal care, cooking, and calming activities meant to help your loved one feel secure and relaxed
• Nursing Care: Registered nurse visits for dressing wounds, foot care, catheter maintenance, colostomy care, giving medication, watching recovery after surgery, and health check-ups; all handled in your home
• 24/7 and Overnight Care: Complete day-and-night personal care, companionship, household help, and medication support for people who need someone present through the night and all day long

Home Care in Abbotsford

Abbotsford is one of the largest and fastest growing cities in the Fraser Valley, with a significant and diverse senior population. Families throughout Clearbrook, Historic Downtown, Sumas Mountain, and Clayburn reach out to us when a loved one needs extra support at home but isn’t ready to move to a care facility; or simply wants to stay where they are. Abbotsford’s multicultural makeup is exactly why our multilingual services matter so much here. Matching your loved one with a caregiver who speaks their language isn’t just a bonus; it’s often what makes care feel right and sustainable. We work with families throughout the city and we’re available any hour you need to reach us.

What Families Usually Come to Us With

The families we hear from in Abbotsford are usually dealing with one of a few situations: a loved one has just been discharged from Abbotsford Regional Hospital and needs help recovering at home; a senior in Glen Valley or Bradner has been getting by alone but daily tasks have slowly become too much; or a family member is organizing care from out of town and needs a dependable local team they can trust. We also help families who are caring for a loved one with dementia or through end-of-life and need more consistent help than they can manage alone. Whatever the situation, we start with a free in-home assessment at no obligation. We come to you, we listen, and we build a care plan around what we find. If you’d like to read through common questions first, our FAQ page covers a lot of what families ask us before getting started.

Contact Us

If you’re looking into home care for a loved one in Abbotsford, we’re easy to reach and happy to talk it through at whatever pace works for you. No pressure, no commitment; just an honest conversation about what care could look like for your family. Get in touch with us here or give us a call any time.

Phone: 778-608-4255 (24/7)

Email: [email protected]

Office: 501 – 3292 Production Way, Burnaby, BC V5A 4R4

30 Years Combined Experience • Multilingual Services • Free In-Home Assessment • 24/7 Availability